Customer Testimonials
Needed some diagnostic work on my truck. Mark, my advisor listened to my concerns and told me it would be 24-48 hours to get it done. They had the work done in a day and really helped me figure out an issue. Would definitely recommend their service department.
Great service and excellent communication. Every step of the way there was someone communicating and helping. Connie and Mark were outstanding.
Fix the AI phone it did my appt for wrong lot fix it or just turn it off
Great service! Fast, easy and friendly. This was my 2nd vehicle purchased here. Will def buy again.
Good buying experience. The salesman did a great job and paperwork was simple. Excellent experience overall.
The rep who assisted me was great, very personable and very helpful. The whole team did a great job.
I was worried about buying from such a large company but the Foley location has been great from my original purchase to my first service appointment. I have a Chevrolet dealership closer to my house but will drive further to do business with the Foley location.
Unacceptable service standard, appointments are not honored and the system makes no sense. I have given benefit of the doubt through multiple services and have been disappointed every time. Scheduled for transmission service by receptionist in a Saturday to be told they can’t do it, offered coupon but it was never issues. Paid filled price. On my third service there I asked for my military discount and was told they don’t exist because the manager wants everyone to have a discount so they lowered the prices and got rid of the military discount. Just brought my vehicle in ... Read More DealerRater - Nov 12, 2026
Not good I asked for a price to fix my interior lights and was told to go to a mom and pop garage to get it fixed This truck was purchased at this location So I guess I will have to find another dealer that appreciates return customers The lady that checked me out was wonderful
Great work.. pleased.. good good good good good good good good good good good good
We had a great experience at the dealership. The sales person, Kenny was amazing. He was very helpful, and made everything possible to work for us. We highly recommend him to help people finding what they need.
Awesome dealership! Very pleased! People were very friendly and knowledgeable of their products. 100% satisfied
Service representative was slow to respond to my questions. I told them the right front brake was leaking and evidently the mechanic didn’t get the message resulting in another day without our pickup. So we had to pay for another day of the rental car.
Prompt, effecieny, friendly service. Met all expectations. Ms. Connie was extremely helpful helping me with my rewards that I was totally unaware of.
The people were fantastic to work with. The car runs great and the price was affordable.
Had my 3500 in for a service and parking brake light and they wanted to keep it for days just to look at it, the whole point of scheduling an appointment for a repair is to address the issue at the time of the appointment. We can’t be without a vehicle for days. They had no loaners or rentals to offer so we were forced to get the repair done elsewhere.
Great job. Print and courteous. Ordered a new door seal for installation later. Will contact me
This is absolutely one of the best dealerships that I’ve ever dealt with and purchasing a new or used vehicle….. The staff really acts like they care about getting your business. Ric is an awesome manager and Sarah has been the best sales person I’ve ever dealt with.
Bryant and rob are great. I highly recommend Chevy of foley! Very honest and upfront
I have had both a Silverado and a F-150. No major differences in the two. I bought a Silverado from Sandy Sansing because I trusted Ashley Hannah to give me accurate information regarding cost and discounts. Unlike other sales people I instantly had confidence in her.
Bill and Jacob did a great job and really cared about the service my Suburban needed. Highly recommended.
I got an oil service and fuel filter change. Estimate sent to me was $188. I was called and told cabin filter needed to be changed, estimate was approximately additional $100. So I assumed bill would be around $300. Maybe $325. My bill was $500. Seems like estimate should be more realistic. Unethical.
I was nervous going to a dealership in a vacation location. When I arrived without an appointment and no other choice Greg met me at the drive in with a smile and proceeded to detail what could be done for me. From the beginning it was a great experience. Clean, friendly, helpful, and affordable. I highly recommend
We came to look . The dealer had the vehicle we liked. The paperwork was fast . We were in out in no time. Very friendly.
Very happy with service and customer care. I feel confident when I drive on away.
First time ever using this dealership and I must admit I am pleasantly surprised at the excellent customer service. I will definitely return.
Professional, courteous, and respectful of my situation. Understanding of my needs vs wants. I never felt like anyone was less than genuine.
Each person i came across while my vehicle was getting worked on were all understanding very helpful seemed to actually care i feel like they went the extra mile just to make sure my vehicle was actually done right. Very pleased && thankful!
Excellent service, Ashley has always been very very professional and helpful. Bought multiple vehicles and always great service
I was very pleased with everyone at Sandy Sansing dealership. First of all they got me in on very short notice and the work was done in a very timely manner. Mr Joey kept me up to
date on what needed to be done to my car and they actually found something that might have been hazardous to my health that needed to be replaced. All in all it was a good experience and I will definitely go back there the next time I need work done on my car. Thank you to all who were involved in getting this ... Read More DealerRater - Oct 25, 2026
My wife and I loved the saleman, she was very good to my wife and I, can you'll thank her for us
This place is a total rip off. STAY AWAY. Again they will rip you off. Selling services you don't need just to pad the bill..
They are fantastic. I had a problem with my insurance company (State Farm) wanting to put refurbished parts in my truck. Greg worked with me and got the cost down. Greg is wonderful to work with and is fantastic. The got my truck back to me in record time. Thank u Greg and his team y’all are fantastic. If and when I choose to trade my vehicle in I will be going here.
Great great great great great great great great great great great great great great great service
I was given an estimate of $9,200.00 to fix my car. This estimate cost me $218.00. I felt that these charges were ridiculous. I had car moved to Gerber Collision where it was fixed for $3,500.00. The fraudulent charges estimated at the dealership’s service department were collected under the supervision of Mark who charged me for the diagnostic test (which I never received). I was very disappointed in how I was deceived. This is why consumers have to pay such exorbitant prices to be covered by insurance companies.
This is second vehicle purchased from this dealership. Seems that sales are transparent with little pressure.
I was on vacation when my car messed up and had to drop it off. Mark and Connie where the best at helping me with everything!!
It's an outstanding service department. I fill like the automotive team that pride in what they service.
Have been dealing with this particular dealership now for over 15 yrs. They always go above and beyond for me.
It was my best experience with getting a car, the process went better than I thought it would. The only issue and more funny is that the manual says there's a wireless charging spot and I haven't figured it out.
Great experience buying our 2027 Tahoe at Sandy Sansing Chevrolet of Foley! Sarah was easy to work with, answered all our questions, and didn't waste our time. The process was smooth from start to finish, and we couldn't be happier with our new Tahoe. As a local business owner, I appreciate a dealership that treats people right. Highly recommend!
The whole staff was very helpful and would go out of their way to be sure we were taken care of.
The service team at Sandy Sansing Chevrolet Foley worked diligently to get my truck serviced and a recall addressed on the day Hurricane Isaias was supposed to hit Gulf Shores. In my opinion, they went above and beyond to get me in and out before they appropriately shut down.
Courteous and professional service. They provided free Uber back and forth to home/ dealership for the recall on vehicle
Sandy Sandsing's Chevrolet dealership was great with purchasing a new truck. I'd definitely use them again.
Very polite, energetic and courteous staff. Our Salesman Kenny was terrific. Everyone was very kind and kept informed on every step from locating the vehicle through the trade in. Bravo Zulu
Wonderful and helpful staff, excellent service! Sarah and Don were able to find something in my budget, Thank you!!
We were traveling to Orange Beach from Knoxville and my AC started going out. The dealership was booked for a couple of weeks out, but they were able to fit me in for an in air cabin filter change and we were on our way! From the service department lady, to our rep, this was by far thelst exceptional service and kindness I have ever experienced! Especially being out of town...and on a weekend Alabama and Tennessee were playing ....so, I was extra grateful! 🌻
Extremely helpful in a time of need. The entire staff are professionals and thoughtful. Very greatful from this North Carolina Resident.
Service department was honest and straight forward. I previously always heard bad things about service at dealerships, this place is changing my mind
The customer service is top notch! William and Connie are helpful and always go above and beyond.
Sarah was incredible and so great to work with for a second time now! She’s knowledgeable, understanding, and listens to the customer! She’s not pushy and I love that about her!
Terrible customer service. Appointment times don’t matter. Made my car worse than when I dropped it off
I took my wife's suburban to have the brakes serviced. The people in the service department were very cordial. Then received a quote a few days later and then I was told it would be Ready most likely within a week. After about three weeks, I talked with the Service supervisor who told me the exact same thing the Service rep told me after two days of it being there. I then told the Service supervisor that I was just gonna pick my truck up because see how they told me the same thing in my truck have been ... Read More DealerRater - Oct 14, 2026
Sarah was so helpful and great to work with! I would absolutely buy from her again in the future!
Sandy Sansing Chevrolet of Foley Service department emailed me an estimate to change the oil in my HD2500 $66. When I received the bill it was $182. No additional service or labor. They stole money from me! Why would they do that? Do get bonuses for overcharging??? What else is going on? Are they really changing my oil?
The sales team is great but the service department is awful. I will never buy another Chevrolet because of this service department
Professional, efficient, transparent, and no-hassle experience when purchasing my vehicle. I highly recommend this dealership. Thank you for all your help
Very helpful understanding and pleasant even when we were a bit panicked. Shout out to Hailey Connie and Mark.
Very kind people. Made the process super quick and easy, and I felt that my price was fair.
The best place to buy the car you want, close to home so that we go further .and I want to recognize the excellent customer service from everyone but especially Don Hermecz thank you!
Very welcoming and quality work!! I was asked a couple times just to make sure I didn’t need anything. I will definitely come back.
Absolutely the worst experience I’ve ever had, staff is incompetent and should never be allowed to interface with customers or attempt to manage logistics. I am requesting a call from David Sansing to personally address specific details. Rod McAnally 251-232-7415
Very fair and honest with the entire sales to delivery process.salesman very good communicating.
Matt was very professional and very very easy to work with. I left with exactly what I wanted.
Professional and courteous. Listened to what I wanted then searched and found my vehicle. Great!
Bought a Blazer earlier this year. Was a good experience. No problems with sales, service or finance.
Very friendly group of people and very welcoming. Someone right at the door when you arrive to help.
All of your staff made us welcome and were very nice . Thank you for working with us
They are very customer service oriented. They try to make your customer service experience the best.
The service department is top notch! They are friendly fast and communicate great! The salesmen up front wernt pushy and listened to what i needed out of a vehicle to help me choose. Overall a 5 star experience for sure!
With all their dealerships they always have whatever I'm looking for and being locally owned always treat me great
Sansing Chevrolet in Foley always does a wonderful job. I’ve purchased three vehicles and have always used their service department. The team is professional and makes sure to get my vehicle taken care. Thankful to have a reliable dealership to depend on.
Kenny did a great job. We are very pleased and would buy from him again.
I went in with little to no expectations because everywhere else that I went I was denied. Here I met the most wonderful sales agent, Alan J Brockette. He made me very comfortable and assured me that I would not be leaving without my new ride. Oh my goodness, I got a fantastic vehicle at a very great cost, small deposit, and a huge smile on my face. I still cannot fathom how he was able to get me an almost new car with my terrible almost non-existent credit score. Alan J Brockette is wonderful. He did a fantastic job, ... Read More DealerRater - Sep 28, 2026
Greg Norris and all the other employees we encountered here were simply amazing! We were in town for a family vacation when our truck started having an issue, they were able to get us in, diagnosed and repaired quickly. Thanks to them we were able to enjoy the rest of our vacation with no worries!
Easy to schedule my appt. Prompt service upon arrival. Service was completed in a timely manner.
The car buying experience was great. The first oil change, not so great.I had an appointment but it still took over 90 minutes. The chairs in waiting room are extremely uncomfortable. They did have very good coffee and bottles of water.
The employees at the dealership were friendly. I felt like the oil change took a while. Oddly when I got into my car the passenger seat was laid all the way back against the rear seat. Not sure why they didn't return my car to the way it was before.
Everything was taken care of at my appointment. Everyone I talked with excellent. I have always enjoyed my dealings with your staff.
The Service Technician was friendly and polite and there was entertainment with snacks available while I waited for my truck service completion.
Friendly staff made feel like family when I interact with staff I would highly recommend this dealership!
Al is the best! I had such a wonderful experience working with Al when purchasing my new Chevy Traverse! He was incredibly patient, kind, and understanding throughout the entire process. He never made me feel rushed or pressured and took the time to answer all of my questions and make sure I was comfortable with my decision.
Buying a new vehicle can be stressful, but Al made the experience easy and enjoyable. His patience, professionalism, and willingness to work with me truly stood out. I am so thankful for all of his help and absolutely love my new Traverse!
Thank ... Read More DealerRater - Sep 21, 2026
The Service personnel were professional and prompt. It’s been awhile since I’ve seen people actually smile and be sincere. These folks did both.
Great customer service and very friendly staff. Thank you Connie and Bill. Yall are great.
Great experience and Sarah made the process extremely easy. The entire process was stress free and she listened to my needs and worked hard to find the exact truck I wanted.
Although not local, I had a need to have my car serviced. Ryan and his team treated me fairly and resolved my problem.
Great customer service. Very professional. Got a great deal on what I wanted and it didn't take 4 to 5 hours like other dealerships. Matt, Jennifer, and Michelle were great and on top of their game. I would definitely recommend to anyone who is shopping for their vehicle. Thanks again Sandy Sansing.
Arrived early with an appointment for 1:30. Adviser and I discussed my appointment for a oil change. Wait time was minimal, price was fair.
Did not get good service I left Gulf Shores and 30 minutes down the road my truck broke down for the same reason I dropped it off to the dealership that said they didn’t find anything. Not pleased with them. Had to tow it to Daphne Alabama.
I really appreciate this dealership and the Service Advisor (Gregory Norris) in which I was working with. Words cannot express how thankful I am of him, I am from out of town, it was storming and my vehicle started acting up, afraid it was going to put me down on the interstate in the weather, I googled the nearest Chevrolet Dealership. I took the vehicle to Sandy Sansing in Foley, AL and I was treated with great respect and he got my vehicle in the shop and out within an hour give or take, with no appointment. Again I say ... Read More DealerRater - Sep 16, 2026
Very pleased with the courteous and timely repair of my 2023 Buick. both the service manager and technical assistant kept me informed throughout the repair. I was in and out in the same day after a fuel problem was discovered. I could not be more pleased with the experience. Thanks Sandy Sansing
Everyone at the dealer was really nice and helpful..,Quick and efficient … will Definitely use them again!
Salesman was great. He was honest and low pressure. He worked to get the price where I needed it to be.
Sarah Emerson was the perfect salesperson. It was an easy purchase and was taken care of in just a couple hours. Everyone was friendly and helpful.
I’ve been bringing my truck to Sandy Sansing for service ever since moving to Foley, AL. Great friendly service every time! Highly recommend
Put in a headlight assy I provided (no warranty) that I got from a private individual. Tameron Gmc in Daphne wouldn't do it because I didnt buy it from them. Fitment of it was great, gaps even all around and looks like it came from the factory. Only reason 4 stars was wait time in weeks for an appointment, and took 3 more hours than estimated. I’ll take done right over any time waited though.
Very responsive. Provided expected service. Have used service department before and will use again in the future.
Excellent great professional and curetisous customer service and we thank to all of you for an excellent experience you all are very much appreciated.
Professional and friendly personnel. Good time management. So far all my interactions have been positive.