Customer Testimonials
I went in with little to no expectations because everywhere else that I went I was denied. Here I met the most wonderful sales agent, Alan J Brockette. He made me very comfortable and assured me that I would not be leaving without my new ride. Oh my goodness, I got a fantastic vehicle at a very great cost, small deposit, and a huge smile on my face. I still cannot fathom how he was able to get me an almost new car with my terrible almost non-existent credit score. Alan J Brockette is wonderful. He did a fantastic job, ... Read More DealerRater - Sep 28, 2026
Greg Norris and all the other employees we encountered here were simply amazing! We were in town for a family vacation when our truck started having an issue, they were able to get us in, diagnosed and repaired quickly. Thanks to them we were able to enjoy the rest of our vacation with no worries!
Easy to schedule my appt. Prompt service upon arrival. Service was completed in a timely manner.
The car buying experience was great. The first oil change, not so great.I had an appointment but it still took over 90 minutes. The chairs in waiting room are extremely uncomfortable. They did have very good coffee and bottles of water.
The employees at the dealership were friendly. I felt like the oil change took a while. Oddly when I got into my car the passenger seat was laid all the way back against the rear seat. Not sure why they didn't return my car to the way it was before.
Everything was taken care of at my appointment. Everyone I talked with excellent. I have always enjoyed my dealings with your staff.
The Service Technician was friendly and polite and there was entertainment with snacks available while I waited for my truck service completion.
Friendly staff made feel like family when I interact with staff I would highly recommend this dealership!
Al is the best! I had such a wonderful experience working with Al when purchasing my new Chevy Traverse! He was incredibly patient, kind, and understanding throughout the entire process. He never made me feel rushed or pressured and took the time to answer all of my questions and make sure I was comfortable with my decision.
Buying a new vehicle can be stressful, but Al made the experience easy and enjoyable. His patience, professionalism, and willingness to work with me truly stood out. I am so thankful for all of his help and absolutely love my new Traverse!
Thank ... Read More DealerRater - Sep 21, 2026
The Service personnel were professional and prompt. It’s been awhile since I’ve seen people actually smile and be sincere. These folks did both.
Great customer service and very friendly staff. Thank you Connie and Bill. Yall are great.
Great experience and Sarah made the process extremely easy. The entire process was stress free and she listened to my needs and worked hard to find the exact truck I wanted.
Although not local, I had a need to have my car serviced. Ryan and his team treated me fairly and resolved my problem.
Great customer service. Very professional. Got a great deal on what I wanted and it didn't take 4 to 5 hours like other dealerships. Matt, Jennifer, and Michelle were great and on top of their game. I would definitely recommend to anyone who is shopping for their vehicle. Thanks again Sandy Sansing.
Arrived early with an appointment for 1:30. Adviser and I discussed my appointment for a oil change. Wait time was minimal, price was fair.
Did not get good service I left Gulf Shores and 30 minutes down the road my truck broke down for the same reason I dropped it off to the dealership that said they didn’t find anything. Not pleased with them. Had to tow it to Daphne Alabama.
I really appreciate this dealership and the Service Advisor (Gregory Norris) in which I was working with. Words cannot express how thankful I am of him, I am from out of town, it was storming and my vehicle started acting up, afraid it was going to put me down on the interstate in the weather, I googled the nearest Chevrolet Dealership. I took the vehicle to Sandy Sansing in Foley, AL and I was treated with great respect and he got my vehicle in the shop and out within an hour give or take, with no appointment. Again I say ... Read More DealerRater - Sep 16, 2026
Very pleased with the courteous and timely repair of my 2023 Buick. both the service manager and technical assistant kept me informed throughout the repair. I was in and out in the same day after a fuel problem was discovered. I could not be more pleased with the experience. Thanks Sandy Sansing
Everyone at the dealer was really nice and helpful..,Quick and efficient … will Definitely use them again!
Salesman was great. He was honest and low pressure. He worked to get the price where I needed it to be.
Sarah Emerson was the perfect salesperson. It was an easy purchase and was taken care of in just a couple hours. Everyone was friendly and helpful.
I’ve been bringing my truck to Sandy Sansing for service ever since moving to Foley, AL. Great friendly service every time! Highly recommend
Put in a headlight assy I provided (no warranty) that I got from a private individual. Tameron Gmc in Daphne wouldn't do it because I didnt buy it from them. Fitment of it was great, gaps even all around and looks like it came from the factory. Only reason 4 stars was wait time in weeks for an appointment, and took 3 more hours than estimated. I’ll take done right over any time waited though.
Very responsive. Provided expected service. Have used service department before and will use again in the future.
Excellent great professional and curetisous customer service and we thank to all of you for an excellent experience you all are very much appreciated.
Professional and friendly personnel. Good time management. So far all my interactions have been positive.
Thanks for taking such good care of my car. Everyone was so kind and thoughtful to me. The service was great.
Rob was absolutely amazing and so helpful!! we went in not knowing what I even wanted and he found me the perfect car that fit my style!! Everyone in the facility was so kind and welcoming!
Everyone was nice. I was quickly seen and taken care of. I was kept informed the whole time.
Kenny was personable and knowledgeable about the vehicle I purchased. Everyone did a great job and the buying process was fast and easy.
Was in the process of moving from Illinois to alabama my cel came on got it there and they were able to get it fixed with zero issues and they extremely helpful. I will be back as they showed me they can be trusted. Thank you all at Sandy chevy of Foley which im glad to call my city now
Professional at all levels! Did not feel pressured into buying a particular vehicle even though I knew what I wanted.
Absolutely wonderful. I think I have said enough in two words. I don't need a counter.
Professional, courteous, and friendly. Got me back in my vehicle way quicker than expected. Thanks to Greg!
Had a great experience Sarah was spot on answering any questions will be back to deal with here again
They were ready to accommodate, I picked out my vehicle, their pricing was transparent and we closed on the deal in less than an hour.
Ashley was great, sold a car to my daughter-in-law, daughter, and me, thank you very much Ashley, you are awesome
Mike Van was very helpful in getting the car that we wanted. The whole team was very helpful to get sale completed. I have bought all my vehicles from Mike over the years and am very pleased with him and all the others that help put the deal together .
I like them but feel they are short staffed, especially in the service department. Need more qualified technicians and service advisors.
Pleasant and knowledgeable and helpful sales staff. Thanks for helping me make a good decision.
Very helpful. Service completed in timely manner.Service advisor very knowledgeable and very professional.Would recommend highly.
I’ve never been so happy with the dealership in my life… From the general manager, RicK to my sales person, Sarah and our service guy Greg they are all excellent…. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE.
Sandy Sansing has a terrific service department with trained technicians and service writers. This is the second time this year I’ve had a special situation which was handled professionally and in a timely manner.
They are nice with good work but kind of higher price than expected with repairs.
Everyone here was very friendly and helpful. We will come back here for service in the future.
Very clean and nice people. I thought a oil change with tire rotation took a little longer than expected,but service was excellent an im sure they took there time to make it rite
I received outstanding service from start to finish. William, Mary and Connie were all friendly, pleasant and professional. Thank you for the excellent service experience!
First time I’ve ever had an issue. Had appointment for oil change. I had to wait 2.15 hours. Then I had a coupon from y’all that wasn’t accepted. Cashier said manager already had the lowest prices.
Efficient and helpful service with genuine care for customers, and respect is evident in everything they do.
Everyone here is amazing. And sarah was the salesman that helped my husband and I pick the perfect car. She was patient and so helpful. I test drove multiple cars til I found the perfect one. And the finance part was a piece of cake! They helped every single way they could to make this process as easy as possible.
I felt like they had my car for a long time but Mark did a great job at communicating with me the whole time.
Worst experience with a dealership, they had my car for a week and didn’t repair it because they said there was a smell in the car, then had the nerve to tell me to tow it out of the dealership because they refused to work on it, I bought this vehicle from sandy and it’s under warranty, I just needed a working car and this is what I get for going with a dealership
I was on vacation when my new truck, with only 17,000 miles, decided to quit on us at the beach—about 400 miles from home. I found the closest dealership I could, and they worked us in right away.
From start to finish, the service was excellent. The people were friendly, professional, and extremely helpful, and they got us taken care of promptly.
Being stranded away from home can be a stressful situation, but this dealership went above and beyond to help us. I honestly couldn’t say enough good things about the business and the people there. Excellent service, excellent people, ... Read More DealerRater - Aug 16, 2026
Excellent service. Easy In & Out everyone was so kind. Thank you!! Hope you all have a wonderful week!!
I always feel welcomed at the dealership. When I come up there for service I can talk with Alan who was my salesman. It's good to be remembered when you arrive. I recently my had my 2025 Silverado 1500 and 2021 Tahoe serviced. The only issue I had was that the technician failed to put my oil cap back on. My check engine light came on and the code was a P0106. I had air induction and also a transmission code as well. Once I found the oil cap I put it on, I clear the code and the code didnt pop ... Read More DealerRater - Aug 14, 2026
They helped me when I needed an unexpected repair and new to the area. I appreciated the ride to and from and the overall friendliness.
I want readers to know how great the service department at Sannsing Chevrolet is. Quality repair that is generally delivered ahead of any projected schedule. They even provided transportation to my rental car. Mark is totally communicative and fully explains the problem and his solution.Then the techs go to work and deliver my better than new vehicle ahead of time. Can't say enough about the entire team.Thank you all
Greg and the service team are outstanding. During a previous visit, I also had a great experience with the parts department.
Made a appointment a week earlier to replace two new batteries I bought there truck was there 5 days Greg the service advisor said on Wednesday they were working on it never heard back I picked up my truck of Friday they never worked on it at all worst service ever. Before that I called to buy a truck was told they would find me what I wanted never heard back to this day. I will never go back to this dealership for anything
Great service on the Rango. Terrible customer service experience, Dealership Greediness shown with the Malibu worked on for recall. Very disappointed as this is my dealer for one of my own personal vehicles. Service line member Gregg or Craig very disrespectful to my Wife during exit after recall on vehicle was completed and wouldn’t even jump the vehicle to see if repairs had fixed the vehicle?? Wanted to charge Diagnostic fee to jump the vehicle?? Stay away from this Guy when going in for usual services. Besides those disgusting actions everything else was okay. Check in, service, and vehicle ... Read More DealerRater - Aug 8, 2026
Waiting room was clean and refreshments offered. Staff was polite. Access to the facility was convenient
Arrived at 9:43am, service appointment at 10:00am, truck didn't move until I reminded service that they forgot me at 10:51am. Service said that my Fleet EmKay hadn't approved the service. Once I called EmKay they immediately approved service. I was notified at 1:18pm by text that service was finished, no phone call. Everyone was apologetic but that didn't solve time lost. I choose Sandy Sensing because they were an EmKay preferred provider. I'll go back because of EmKay, not my own volition.
The staff were kind and professional, which is an unbeatable combination. They helped me beyond my expectations.
The services and personnel were prompt and courteous and attentive! I will be bringing my Buick back.
Was able to get a service appointment timely and service was performed as scheduled and advisor provided updates.
Great customer service all around. Mr. Bill was amazing with explaining everything in detail. What a quick and easy service!
I am impressed with my salesman, Big Al! He let me test drive a wonderful vehicle that I ended up buying!
Love it, Steven is the best!he always takes care of me for the last 15 years
Great service while on vacation! Took care of it quickly! We appreciate you all for your help!
Sandy Sansing Chevrolet saved my family a lot of trouble and frustration! Our car broke down in gulf shore the day we were driving 8 hours back home, they diagnosed and fixed the issue same day! Greg worked diligently to get us on the road and we won’t ever forget that; I give my highest recommendation on working with this dealership.
The staff at Sandy Samsung Chevrolet in Foley is always top notch professional. Oil change and tire rotation in less than an hour, you can’t beat that.
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Can’t say enough good things about the service department. Ms. Mary, Greg, and Ryan went above and beyond to ensure our car issues, while out of town, were handled like life-long customers. Excellent!
Awesome service and employees. My oil change was well done. Thank you. Would recommend to anyone.
My first time using Sandy Sansing. I chose the Foley chevrolet location because of it being local. My experience was very smooth from finding the vehicle I wanted and loved!! To now I have had my first maintenance and that was performed perfectly! Thank you Sandy Sansing!
I am grateful to Mark for noticing that I needed immediate service after submitting a service ticket through the app for a water in fuel message. The app was trying to schedule out for September, and I didn't realize that. He called and was able to get me in right away. After moving here from Texas 6 months ago, I am glad there is a shop closer than Daphne to take my truck to. He was very helpful and upfront about potential costs. The repair turned out to be a faulty sensor and was covered under warranty, thank goodness.
They did a great job working with GM on our warranty work. We will continue to use them in the fiture
Outstanding customer service from all the staff at the dealership. I took my vehicle for a routine oil change and complimentary inspection. My service representative called and told me that 2 filters were in need of replacement. I told him to go ahead and replace them. About an hour later, he called me again and told me that my car was ready. I highly recommend this dealer’
Sandy Sansing has a great service department. The service writer techs are the best Mark was great.
I am having a really bad experience, very disappointed with damage to my car. Missing parts, scratched paint, unfinished repairs, neglected condition and lack of cooperation to address any issues or concerns I have.
Everyone was polite. Service was done quickly. Sooner than I expected. Noticed that I needed an air filter and had it replaced. All was good.
Great representatives and great service. My dad loved his experience with Sandy Sansing customer service.
Mark, my service tech, was amazing and kept me informed during the process of having my vehicle repaired
Waited almost 3 hours for an oil change. The advisor told me after the fact that a previous car that they had issues with backed them up. My advice would be to tell a customer that you’re backed up so they can reschedule. I’m a few weeks off of Back surgery and the last thing I wanna do is wait in a waiting room for three hours for an oil change. The vehicle was purchased at this dealership and all service has been there ever since. I will not be back for service or anything else.
Hour 50 minutes for an oil change with appt I made a week ago. Geez
Always friendly people they always greet with a smile .They are very prompt in getting the service completed .
Could be a little faster as far as wait time. Overall service is very good.
I purchased a new 2025 Tahoe. With less than 7000 miles, the 3.0 Duramax diesel engine died. The local Chevy dealer is Sandy Sansing in Foley Alabama although I did not purchase the vehicle there.
Greg, service, was fantastic! After diagnostics, told me of the issue- that blew my mind!! He gave me a 4 week rough timeline to get paperwork done with Chevy and a new engine shipped in. Chevy came through on warranty without any issue. ( there is a service bulletin on this problem. Of course, not all vehicles are affected- my luck!)Once the engine was in, Greg gave another estimate ... Read More DealerRater - Jul 13, 2026
I had an appointment for an oil change, arrived early, they took my vehicle, then over 2 hours later I cashed out. No communication, just very POOR SER ICE!!!
angie is superstar with her assistance and brad was in full support as well thanks guys for your help
Very thorough. Made it easy and employees were very helpful and courteous. They work like a well oiled machine. Special thanks to Mark, Clair and Connie in service dept.
Service department had warned me saying it may take awhile before my truck would be fixed. Which I understand but with in three working days they had it done. They got it fixed a lot earlier got my truck back and everything is great. Great team they have there and I’ll continue to bring them business.
Ryan, the service manager, and Greg, the service writer were excellent. I was on a work trip and they were able to diagnose, order parts, and fix the issue quickly and efficiently. The best part? I don’t have a Chevy, I have a Cadillac, and they were still able to get it fixed and get me on the way all under warranty. If you live near this gem of a dealership, you’re very lucky
I’m happy with the service we received at Sandy Sansing Greg Norris was very helpful. He did what he said he would do and the work was completed on time. The price was reasonable, and the car was clean when they returned it to us.
Very courteous staff. My wife and I are down here from Ohio on vacation, we experienced some trouble with our truck. Gregory Norris was our service advisor, he was up front and stated they were very busy and wasn’t sure he could get to the truck by the time our stay was over but he said “well give it our best shot”. To my surprise the next day I received a call from Gregory, he said your truck is done, he went over what was wrong, fixed the problem. Well done Sandy Sansing Chevrolet.
Greg was great and kept me updated with the process. Was easy to work with.
This was our third service experience with Sandy Sansing. Each one has been excellent. Very efficient and everyone was very pleasant. We will definitely use them again.
Service department was prompt and performed.all.services that I requested. My truck was returned clean and ready to go.
Greg went above and beyond to help with my service warranty work . Top notch service and would highly recommend.
The service advisor was very knowledgeable about the process of getting my vehicle in and repaired and the work was fast and accurate.